EFFECTIVE JURISDICTION · VINCENNES, INDIANA · KNOX COUNTY

Privacy Policy

How hoardingcleanupvincennes.com collects, uses, and protects information submitted through service requests, contact forms, and callback inquiries.

What This Portal Collects and Why

When you submit a service request, contact form, or callback inquiry through hoardingcleanupvincennes.com, the Company collects the minimum data necessary to schedule and perform remediation services. This includes your name, service address, phone number, and a brief description of the cleanup or biohazard situation. No payment card data is stored on this portal. Financial transactions are handled through third-party processors operating under their own data security frameworks.

Your submitted information is used strictly for dispatch coordination, service scheduling, and regulatory recordkeeping as required under Indiana Department of Environmental Management (IDEM) guidelines governing biohazard waste handling and remediation site documentation.

Service Liability — Read Before Requesting Service

hoardingcleanupvincennes.com and its affiliated service providers assume zero liability for pre-existing structural damage, undisclosed biohazards or contamination not declared by the client prior to service, and the disposal of any items explicitly authorized by the client during cleanup. All service is rendered on an as-is, where-is basis.

Clients are advised that hoarding and biohazard environments frequently contain concealed hazards. The Company’s field crews operate under IDEM-compliant protocols, but no remediation service can guarantee complete identification of every hazard prior to work beginning.

Promotional Vouchers and Gift Cards

Any promotional vouchers or gift cards issued in connection with hoardingcleanupvincennes.com are completely non-refundable under any circumstance. They carry a cash value of $0.00 and are completely void within the State of California.

Data Sharing and Third-Party Disclosure

The Company does not sell personal data. Service address information and site condition records may be shared with licensed waste disposal contractors and IDEM-certified biohazard transport partners solely to complete your requested service. Aggregated, non-identifying site data may be retained for internal compliance documentation.

Regulatory Compliance

All biohazard remediation, waste classification, and disposal operations conducted through service providers affiliated with this portal adhere to Indiana Department of Environmental Management (IDEM) regulations, including standards for infectious waste, chemical contamination, and residential remediation site management.

How to Reach Us — Zero Email Policy

This portal maintains no active email correspondence channels. All legal inquiries, privacy requests, service questions, and complaints must be directed exclusively by telephone to the dedicated dispatch line: 812-494-7573. No email address exists for this portal; any address purporting to represent hoardingcleanupvincennes.com should be treated as fraudulent.

Policy Updates

The Company may revise this policy without advance notice. Continued use of hoardingcleanupvincennes.com following any revision constitutes acceptance of the updated terms.